Issue with files not loading

Resolved
Resolved

We haven't received any new reports and Surf has posted an update stating that their network seems stable again, so we are resolving this incident.

Identified

The issue has been identified, more information can be found here: https://grotestoring.nl/en/home-english/

Investigating

We have received reports of an issue with files not loading and are currently investigating. The problem appears to be related to Eduroam. In the meantime, we recommend using a different internet provider.

Eduroam status page - https://www.eduroam.nl/netwerk-status/storingen

Began at:

Affected components
  • Application